I know, I know… sometimes I just can’t drop something. My opinions about DC’s New 52, Beast Wars and Grant Morrison have been hashed over and over in many different media forms. My last trip to Best Buy on the 19th has just really really rubbed me wrong. For those unfamiliar you can see all the details here.
On Wednesday, I penned an email (with my Reward Zone Number) to Corporate to see if they care about their ‘Silver Members’ and their opinions. Anyone want to make bets? *chuckle*
Oh, and this post is a test in traditional Tom Croom style.
Edit: And my test failed…
As much as I buy online, there are a number of things I need to feel and touch before I decide to make that major purchase. Those are normally Laptops, tablets and few other electronics. I also have a major issue with instant gratification. Yes, I know I can buy it later… cheaper, but I need it *NOW*. This is why I waited 2 hours in line at GenCon for a copy of Netrunner, that I have still never opened, but could have waited just 4 months and bought it from my local store, cheaper. I needed it NOW! I have bought from Best Buy a good bit, just looking at my Reward Zone account can tell you how much of my weekly take home goes to the electronics giant.
My dear wife, Katie McAwesome, turns the big 3-0 this weekend and I finally got her to tell me what she wanted; a waterproof camera for our upcoming anniversary cruise. We trekked far and wide looking for cameras, and finally found one she liked at Best Buy. Pretty simple… so you would think!
Tonight she’s over at her friend’s house doing their exercise ‘thing’. BINGO! I can zip by and pick up the camera from the local Best Buy, lovely store #1185, the pride of Warner Robins. I drop by the computer section to take a look at Microsoft Surface Pro, maybe on the off chance they have a 128GB version available. A very nice man, Zavier, did some checking for me and was unable to find one, but told me to give the store a call on Friday morning. If I was lucky, I may be able to secure one. I shook his hand, and headed over to the keyboards. Picked up a K400 for my XBMC machine upstairs. So far, so good, a real positive experience… head over to the camera section. Mrs. McAwesome decided on a Fujifilm camera, so I decided to drop by and check the stats on the camera she wanted. Then things got bad…
I stood there for a few minutes and circled the camera section… two customers approached me thinking I worked there. After the second person approached me I posted a snarky comment to Foursquare…
Please remind me again why I even try to buy from here? (@ Best Buy) 4sq.com/XtctdF
— Joey Snackpants (@JoeySnackpants) February 19, 2013
This is when things really got Twilight Zone level weird… Normally when I am at a Best Buy, I have so many ‘associates’ crawling up my back, I can’t shake them. That might be the case because I am normally in the PC/Tablet area, but here in the camera section, it is was like I was wearing a weird stealth suit, or maybe they thought I worked there, like the rest of their customers did. I got to that ‘I can’t believe this is happening’ state, and then attempted to make eye contact with the ‘blue shirts’ as they walked by. I was dumbfounded, three passed me by, not even giving me a second glance. I was then growing completely irritable, when I saw coming from the back room, earpiece in, keys jingling, with his, “I’ll be right up front in a moment” statement over the radio, the Manager on Duty. I moved to try to get into his path of movement and ZOOOOM he went by… Which of course sent me into the stratosphere and this tweet…
At that point I was fit to be tied. So I walked back to the keyboard section, put my K400 back on the shelf and promptly walked out the store. AND NOT A SINGLE ASSOCIATE SAID A WORD TO ME. Not the three grouped together talking in the cell phone section, not the girl restocking the BluRays, not the two headed to the break area, and not even the Loss Prevention guy at the door. I am not shocked in the least that Best Buy is closing stores around the country and why people view it as a show room for Amazon, because that is where I will be purchasing my camera from this evening.
Oh you want to know the real capper to this story, the proverbial ’cherry on top’? Even though there was a model on display… the camera was NOT EVEN IN STOCK!
“Best Buy Support” was very ‘nice’ to give me an apology
@joeysnackpants I’m sorry to hear that, they should have asked if you needed assistance. ^BI
— Best Buy Support (@BestBuySupport) February 20, 2013
I am reminded of something my best friend, Mr. Tom Croom once said,
NO ONE OFFERED TO FIX THE PROBLEM.
If Best Buy would like to fix the problem, I will be happy to talk to them, or even if the Store Manager or MOD would like, I’m open to that. Please drop me a line at “JoeySnackpants (at) Hotmail (dot) com”…
Tomorrow will probably entail me calling people at corporate, because this blog post made me realize exactly how upset I truly am.
To summarize my BotCon 2010 experience:
1.) It was disorganized on multiple fronts.
2.) It was catered specifically for the high price point attendees.
3.) Almost all other Florida Conventions have a deeper and richer line of programming and activities.
4.) It was a major disappointment.
Pretty simple to me. I guess I was expecting more, and was let down. I have grown used to this in my life. Movies such as Bayformers and TV shows such as Lost and Heroes, all of which I had high hopes for, and all of which failed to live up to anything I was expecting.
Tom and I have put facts up to support our opinion. These can be seen on the now truly epic BotCon Chronicles on Tom’s Blog. I guess we have struck a real sore nerve and the rabid BotCon supporters came out to tell Tom and I that our opinion was wrong! As this discussion has gone on, I am noticing something very telling of those that are carrying the flag of BotCon support. Trying to state facts to this group is like arguing with Christian Fundamentalists. When Tom shows that the ‘main panels’ room cannot physically seat all the BotCon attendees, he is accused of twisting the facts. Tom quotes one of the BotCon staffers regarding point #2 above, and Tom is accused of using quotes out of context. The ultimate capper is when we are told we can’t comment on BotCon because we didn’t go to every single event, but they are free to ‘poo-poo’ our panel, even though they have never sat through it. Hypocrisy in action!
Move the WayBack Machine to yesterday, and now Tom and I are the ‘stars’ of an obscure webcomic over at Shortpacked.com. I have read a good number of David Willis’ strips, and though sometimes more politically skewed than I prefer my ‘entertainment’ reading, not bad, though I don’t think it is any different than the other gazillion ‘geek culture’ webcomics out there, like PvP, CAD or even Penny Arcade. It may be unfair to compare him to those, however. It is still a quality product, even if his opinion of Beast Wars is seriously flawed.
We’re working on getting Joey’s website upgraded for future potential pop culture zaniness. There are still a few features that need to be added back in before things are “fully funtional.”
In short – if a link seems blank or not working right over the next few days… it’s not you.
Manager Tools - **WARNING** **WARNING** **Boring ‘work’ kind of stuff ahead** In my ‘real’ life, I am a manager. Those that manage teams will agree with me that it’s easy to lead, it’s much much much harder to lead well. I try to gather information from all kinds of sources but with the amount of other reading for pleasure and my short attention span, I was having a good bit of trouble trying to collect information, especially real world experiences. It’s real easy for some professor that hasn’t managed people in the work force for the last 10 years to spit his drivel at me but I wanted to pick the brain of real managers that dealt with real issues (i.e. PDPs, annual reviews, one-on-ones, etc.) in the modern workplace. Mark and Mike are two long time friends that have experience as managers in the traditional workforce, the military and as consultants. This wide breadth of knowledge means these guys have seen it all! I was hooked on their original set on interviewing and the pitfalls of ‘embellishing’ yourself. The podcast has one major quality that these informational shows have a problem with: they are entertaining. I have heard others say that Mark and Mike have a tendency to get off track but it’s this friendly banter that gives them that ‘real world’ credibility I enjoy. Their constant schilling of their upgraded ‘paid’ product can get annoying but that is more than offset by the information you get.
One of dearest friends Stepp-sensei posted this video recently and as a guy who crunches large amount of data for his ‘day job’, I found the explanation of the theories of segmenting data sound and the presentation very interesting.
If I was going to hire an internet marketing consultant, this would be the guy. Your usage may vary.